Thrust of Our Privacy Policy

Our Privacy Policy governs the handling of Personal Information collected from users of our websites, applications, Wi-Fi hotspots, and other digital services, as well as from individuals we interact with, including current and prospective clients, visitors to our physical sites, and others we engage with, both online and offline, in our service provision. This comprehensive approach ensures that we responsibly manage personal information across all points of contact.

Data We Gather from You

We collect information that identifies or is reasonably capable of being associated with you (your “Personal Information” or “Personal Data”) by means of the following:

• The use of inquiry and registration forms.
• The purchase process when you buy any of our products or services.
• The provision of your details to us either online or offline.
• The use of Organisation products and/or systems.

The elements of your Personal Information that we collect may include:

• Name
• Job title
• Company/Organization name
• Home, shipping and billing addresses, phone and fax number
• Mobile telephone number
• Email address
• IP address and browser information
• Payment details such as credit card information
• Customer usage data for reporting purposes
• Audio recordings generated through the customer’s use of Organisation products, services and/or the System.

Obtaining Personal Information We also obtain information about you when you use our System, for example when you contact us about products and services, when you place an order, or if you register to receive one of our newsletters. We do not obtain any information about you from other sources or third-parties. We do not sell your information to anyone and share it only with third parties who are facilitating the delivery of our services to you such as your company, education institution, or our service providers.

Your Information and Its Use.

We may use and analyse the information we collect so that we can manage and improve the services on the website. Demographic and statistical information about user behaviour may be collected and used to analyse the popularity and effectiveness of the website. Any disclosure of this information will be in aggregate form and will not identify individual users. The Organisation also uses third party services on this website to measure and analyse visitor information. The Organisation will not (nor will it allow any third party to) use the statistical analytics tools to track or to collect personally identifiable information of visitors to this website. The Organisation will not associate any data gathered with any personally identifying information from any source as part of our use of the statistical analytics tools. How we handle the data submitted by you The Organisation is the data controller for your personal data that it collects. As your data controller, the Organisation has notified its activities to the Office of the Information Commissioner as required under the Law. Personal information will only be collected and/or processed by the University in accordance with Law. Disclosure of your information Except as set out in this policy or as required by law, your personal data will not be provided to any third party without your prior consent

Third-party Content Integration

You may be required to provide personal details such as your name, email address, and phone number, which may be used by our company to send you promotional materials, updates, and other relevant information. We may also promote third-party content, products, and services we deem beneficial to you. Please note that your personal information will not be shared with these third parties, although we cannot control any information you choose to disclose on third-party sites.

Safety of Your Personal Data

Secure Data Management Practices We store your personal information on secure servers within protected facilities. Your data may be transferred, stored, or processed by our staff or those of our suppliers, with all necessary precautions taken to ensure its security in line with this Privacy Policy. You consent to these actions when you provide your personal data to us.

Links to external websites

Our system includes links to third-party sites not governed by this Privacy Policy. We do not endorse and are not responsible for the content or privacy practices of these sites. It is advisable to read the privacy policies of any third-party sites before browsing further.

Refreshing the Present Privacy Statement

The policy is subject to change and any changes to it in the future will be notified on this page.

Initiate Contact

For any inquiries or concerns about this Privacy Policy, we encourage you to reach out to us.

Understanding Our Cookie Practices

Our website utilizes cookies to differentiate you from other users, enhancing your browsing experience and aiding in website improvement. For detailed information on our use of cookies, please refer to our cookie policy.

Legal Guidelines on Data Privacy

Our data retention practices are carefully calibrated to ensure that we hold personal data only as long as necessary for the purposes specified or as required by law. We are committed to deleting or de-identifying personal data once it is no longer needed, ensuring that all information is handled in line with privacy and security regulations. This cautious approach to data retention safeguards your information from being held unnecessarily and reduces potential risks.